Question 1

How does AiiDell send gifts between India and Indonesia?

Accepted Answer

AiiDell partners with verified local merchants and florists in both countries. You order from the country you are in, we route the gift through our local network in the destination country, and you get end-to-end tracking with delivery in as little as same day.

Question 2

Do I need an account to send a gift on AiiDell?

Accepted Answer

No. AiiDell uses an account-free model with email OTP verification. You can place an order, track it, and receive updates without creating a password.

Question 3

What payment methods does AiiDell accept?

Accepted Answer

Indonesian customers (IDR) pay via Midtrans (cards, GoPay, OVO, Dana, ShopeePay, bank transfer). Indian customers (INR) pay via UPI or bank transfer with manual screenshot verification.

Question 4

How long does delivery take between India and Indonesia?

Accepted Answer

Local in-country deliveries can be same-day or next-day. Cross-border physical items (like handwritten letters or souvenirs) typically take 7–14 days depending on courier and customs.

Question 5

Can I send flowers from India to Indonesia or Jakarta?

Accepted Answer

Yes. AiiDell works with Indonesian florists in Jakarta, Bali, Surabaya, Bandung and other major cities to deliver fresh flower bouquets ordered from anywhere in the world, including India.